bit999 Terms and Conditions

Introduction

These terms and conditions ("Terms") apply to the use of the bit999 website and all related services ("Platform"). By accessing, registering on, or using any service of the bit999 platform, you are considered to have automatically accepted these Terms.

If you do not agree with any part of these Terms, please refrain from using the bit999 platform. For any questions or clarifications, please contact our support team.

bit999 reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

1.1 Age Requirement

To open an account on the bit999 platform and participate in any games or betting activities, you must be at least 21 years old. This platform is open only to those aged 21 and above. We may request relevant documents at any time to verify your age.

1.2 Single Account Policy

Each user may operate only one account. If the same person creates multiple accounts, all accounts will be closed and any deposited funds and bonuses may be forfeited.

Providing accurate and truthful information at the time of registration is mandatory. If incorrect information is provided, bit999 reserves the right to suspend or close the account.

1.3 Account Security

It is your responsibility to keep your account username and password completely confidential. Do not share your login details with any third party. If you suspect any unauthorized access to your account, notify us immediately through our live chat.

• The account owner is responsible for all activities carried out on the account.
• bit999 will never ask for your password via email or chat.
• Use a strong password for security and change it regularly.

2.1 Deposit Rules

The minimum deposit amount on the bit999 platform is ৳500. The following methods can be used to make a deposit:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

When making a deposit, you must use a payment account registered in your own name. Deposits made through third parties will not be accepted and may be returned.

2.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal processing generally takes 30 minutes to 3 hours. Account verification must be completed before requesting a withdrawal.

The following conditions apply to withdrawals:

• If there is a bonus on the account, withdrawals may be restricted until the wagering requirements are met.
• Withdrawals may be temporarily suspended during the identity verification process.
• bit999 reserves the right to request additional verification for suspicious transactions.
• Withdrawals can only be made through the same method used for the deposit.

2.3 Currency and Taxes

All transactions on the bit999 platform are conducted in Bangladeshi Taka (BDT / ৳). It is the user's own responsibility to pay any applicable taxes or duties. bit999 does not provide tax advice.

3.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳10,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200. Depositing ৳18,000 gives the maximum bonus of ৳10,000, making the total balance ৳28,000.

The wagering requirement for this bonus is 20 times (20x) — meaning you must wager 20 times the total bonus amount before it becomes withdrawable.

3.2 General Bonus Terms

• Each bonus has its own validity period and conditions — please read the offer details carefully.
• If abuse or manipulation of the bonus system is found, the bonus will be cancelled and the account may be suspended.
• Any attempt to claim bonuses through multiple accounts will result in all accounts and bonuses being cancelled.
• bit999 reserves the right to modify or withdraw any bonus offer at any time.
• Bonuses may only be usable on specific games — please check the terms of each offer.

3.3 VIP Program

The bit999 VIP program has five levels, with weekly cashback benefits at each level:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Advancement to a VIP level depends on your activity and engagement on the platform. bit999 reserves the full right to determine and modify VIP benefits.

4.1 Permitted Use

The bit999 platform may only be used for personal entertainment. Betting for commercial purposes or on behalf of third parties is strictly prohibited.

4.2 Prohibited Activities

The following activities are strictly prohibited:

• Using the platform to conduct money laundering or any criminal activity.
• Operating multiple accounts to exploit the bonus system.
• Playing games or placing bets using automated software, bots, or scripts.
• Attempting to interfere with the platform's security or systems.
• Unauthorized access to another user's account.
• Providing false, misleading, or incomplete information.
• Fraudulent conduct toward the platform or other users.

If you engage in any of the prohibited activities listed above, bit999 reserves the right to close your account without notice and forfeit all funds.

5.1 Game Decisions

The outcome of all games on bit999 is determined through Random Number Generator (RNG) technology, which is completely fair and verifiable. Live casino games provide real-time results through professional dealers. Game results are final and cannot be changed.

5.2 Technical Issues

If a game session is interrupted due to a server outage, internet disconnection, or any other technical issue, bit999 will review the game records and attempt to provide an appropriate resolution. However, bit999's decision is final in the case of any technical fault.

5.3 Betting Limits

Each game and betting market has its own minimum and maximum bet limits, which are displayed in the game interface. bit999 reserves the right to change these limits at any time.

6.1 Commitment to Safe Play

bit999 places the highest importance on responsible gaming. Gaming should be an entertaining activity and should never be a cause of financial problems or mental stress.

• Do not bet beyond your means.
• Avoid placing more bets to recover losses.
• Contact us if you need to set a deposit limit or self-exclusion.
• To learn more about problem gaming, please visit our Responsible Gaming page.

6.2 Protection of Minors

bit999 strictly prohibits anyone under the age of 21 from using the platform. If your device is also used by family members, you are advised to use parental control software.

7.1 Data Collection and Use

bit999 collects personal information necessary for registration and service delivery. This information is used solely for service improvement, identity verification, and fulfilling legal obligations. For more details, please read our Privacy Policy.

7.2 SSL Encryption

All data and transactions on the bit999 platform are protected by SSL (Secure Socket Layer) encryption technology. Your financial and personal information is completely secure.

8.1 Closure by bit999

bit999 may suspend or close an account in the following circumstances:

• If these Terms are violated.
• If evidence of fraud or illegal activity is found.
• If incorrect information has been provided by the user.
• In accordance with instructions from legal or regulatory authorities.
• In the case of an account that has been inactive for a long period.

8.2 Closure by the User

You may request to close your account at any time by contacting our support team. Please withdraw any remaining valid balance before closing your account.

9.1 Limited Liability

bit999 is not responsible for losses caused by technical faults, disruption of third-party services, or unavoidable circumstances. We are committed to ensuring the highest quality of service, but we cannot guarantee uninterrupted service.

9.2 Indemnification

If bit999 or its officers, employees, or partners suffer any loss as a result of a breach of these Terms, you will be obligated to compensate for that loss. This provision remains in effect even after you stop using the platform.

10.1 Complaints Process

If you have a dispute or complaint, please contact our support team first. We are always willing to resolve issues through discussion.

• Describe the complaint clearly and attach any relevant information.
• We generally respond to complaints as quickly as possible after receiving them.
• bit999's decision will be considered final in all disputes.

10.2 Contact Information

11.1 Entire Agreement

These Terms constitute the entire agreement between you and bit999 and replace all previous oral or written understandings. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

11.2 Amendments to Terms

bit999 reserves the right to modify these Terms at any time. For significant changes, we will endeavor to provide notice through the platform or by email. Continued use of the platform after changes will be considered acceptance of the updated Terms.

11.3 Related Policies

In addition to these Terms, the following policies also apply:

• Privacy Policy — how your information is collected and used.
• Responsible Gaming Policy — guidelines for safe gaming.
• Frequently Asked Questions (FAQ) — Answers to commonly asked questions.

bit999 provides millions of Bangladeshi players every day with a safe, transparent, and enjoyable gaming experience. Our goal is to ensure fair play and responsible gaming.